(FAQ) – Get Renter Relief

1. What is Get Renter Relief?

Get Renter Relief is a service that helps renters fight unfair rental charges, withheld security deposits, application fee disputes, and other landlord issues. We provide guidance, dispute letter templates, complaint filing assistance, and legal resources to help you get your money back.

2. How does Get Renter Relief work?

Step 1: Choose a service plan that fits your needs.

Step 2: Submit your claim details for review.

Step 3: Receive a custom dispute letter and step-by-step guidance.

Step 4: Follow up with your landlord or escalate the dispute with our assistance.

3. Do you guarantee that I will get my refund?

No, we cannot guarantee a refund, the final decisions rest with your landlord, property manager, or legal authorities. However, we provide the strongest tools and guidance to maximize your chances of succcess.

4. Is Get Renter Relief a law firm?

No, we are not a law firm and do not provide legal representation. Our services offer informational support, document preparation, and referrals to tenant advocacy organizations and attorneys when needed.

5. What types of rental refunds can you help with?

We assist renters in recovering:

✔ Security deposits wrongfully withheld by landlords.

✔ Application fees if you were unfairly denied housing.

✔ Overcharged rent or unauthorized fees.

✔ Move-out charges like excessive cleaning or damage fees that are unfair.

6. How long does it take to get my refund?

Each case is different. If a landlord responds promptly, refunds can be processed in 2-4 weeks. If escalation is needed, it may take several months to resolve.

7. What happens if my landlord

refuses to refund my money?

If your landlord ignores your dispute letter, we provide complaint filing assistance with:

✔ Local housing authorities

✔ Tenant advocacy groups

✔ Small claims court guidance if further action is necessary

8. What types of charges can I dispute?

You can dispute unfair fees such as:

✔ Cleaning fees for normal wear and tear.

✔ Damage charges that were pre-existing.

✔ Maintenance fees that should be covered by your landlord.

✔ Hidden fees added after signing your lease.

9. How do I dispute unfair rental charges?

✔ Step 1: We review your lease and billing statements.

✔ Step 2: We provide a custom dispute letter.

✔ Step 3: You send the letter to your landlord (via email or certified mail).

✔ Step 4: If unresolved, we guide you in filing an official complaint.

10. What rental complaints can I file?

We assist with complaints related to:

✔ Unsafe living conditions (mold, pests, broken utilities, etc.)

✔ Landlord harassment or illegal eviction threats.

✔ Lease violations where landlords break contract terms.

✔ Retaliation for reporting issues or requesting repairs.

11. How do I file a complaint against my landlord?

✔ Step 1: Gather evidence (photos, emails, lease documents).

✔ Step 2: Submit a formal complaint letter (we provide a template).

✔ Step 3: Escalate to housing authorities or legal action if needed.

12. What if my landlord retaliates against me for filing a complaint?

Landlords cannot legally retaliate against tenants who report issues. If this happens, we can help connect you with tenant protection resources.

13. Does Get Renter Relief offer legal representation?

No, we do not offer legal representation. However, we provide:

Legal consultation referrals if you need an attorney.

Step-by-step legal guides for filing disputes.

Tenant rights resources to help you understand your protections.

14. Can I sue my landlord if they don’t respond?

Yes, small claims court is an option if your landlord refuses to comply. We can:

✔ Provide guidance on filing a lawsuit.

✔ Assist in preparing court documents.

✔ Refer you to tenant rights attorneys if needed.

We offer multiple service plans:

💲 Basic Plan – $49 (Case review + dispute letter template)

💲 Advanced Plan – $79 (Custom dispute letter + landlord follow-up assistance)

💲 Premium Plan – $99 (Full case handling + escalation support)

💡 We also offer monthly subscription plans for ongoing support.

16. Do you offer refunds?

No, all payments are final. We do not offer refunds, charge reversals, or money-back guarantees. Our fees cover consultation, guidance, and document preparation, regardless of the outcome.

17. How do I pay for services?

We accept:

✔ Credit/Debit Cards

✔ PayPal

✔ Stripe (secure online payments)

18. How do I track my case progress?

Customers receive email updates with their case status. You can also contact us via:

📧 Email:getrentersrelief@gmail.com

Phone: (702) 582-4991

💬 Live Chat: Available (Monday–Friday, 9 AM – 3PM EST)

19. Can I upgrade my service plan?

Yes! If you need additional support, you can upgrade anytime by paying the difference between your current plan and the new plan.

20. How can I contact Get Renter Relief?

✔ 📩 Contact Us getrentersrelief@gmail.com

✔ 📞 Call us at (702) 582-4991

✔ 💬 Live Chat Available (Monday–Friday, 9 AM – 3PM EST)

Get Renter Relief is committed to helping renters fight unfair practices and reclaim the money they deserve. While we cannot guarantee results, we provide expert guidance, legal resources, and dispute assistance to improve your chances of success.

📞 Call Us for Support! (702) 582-4991